Our methodology

The Interchange Compass

Where you are.
Where you want to be.
How to get there.

Interchange Methodology

In every change, there is a who, a what and a how.  

  • The Who defines the communities who’ll be impacted – both inside and outside the organisation.
  • The What is what you’ll need to do to gather momentum towards your preferred future, the conditions that need to exist.  
  • And the How describes the key stages of transformation you’ll need to successfully pass through to get there. 

We use the Interchange Compass to pinpoint your current position, to help you discover where you want to go, and to support you appropriately to deliver what you need to get there. You can work with us for the entire journey, or just a very small part of it. Our job is simply to help you understand and adopt the model, to build the open capability in your organisation so we can all move towards a better future. 

An approach that helps people & organisations

at an interchange point

at the transition between the old & the new

Before we can move forward, we need to understand where we are now and where we want to go, in order to appreciate what we need to do to get there. 

A way to approach this is by identifying the who, the what, and the how of moving from one state to another. 

Who are the communities affected by change, what are the conditions that support constructive change, and how do we navigate changing horizons as we move forward? 

Communities of Impact

The Who

COG provides a lens through which to look at change across the communities of: core, operational, and global

Conditions for Change

The What

ORBITALS outline behaviours & cultural conditions that we believe assist with the creation and navigation of possible, probable and preferred futures. Diagnosing where an organisation is with these conditions provides awareness of what they need to learn and transform in order to rapidly innovate, be resilient and activate sustainable growth.

Change Horizons

The How

PENCIL  indicate key stages of transformation journeys and the thresholds an organisation can expect to cross as they move towards their preferred future.