Insights Reports

at the interchange of
where we are and
where we want to go

Peer-powered phenomena research

These reports presents a summary of phenomena derived from case studies and insights shared by leaders in the public and private sectors, of their experiences within a range of sectors and contexts.

It draws on research conducted by Interchange with leaders from governments, public services, private companies, charities, and cities.

At the interchange of

Open culture and navigating futures

Between 2019 to 2021, Interchange ran peer-powered roundtables, masterclasses and conferences on Future Ready Government and the Workplace of the Future, with 56 leaders from government and the public sector. The majority of participants held strategic and technology-related roles. The roles represented included Secretaries of State, national and state government Chief Information Officers (CIOs), heads of directorate, heads of service, team leads and similar roles. Over 300 data points were gathered from these events which inform the blocks and recommendations sections of the report.

In addition, in this report we explore five case studies of how openness has been applied in a variety of contexts. We consider examples of openness applied by: charities; a global NGO; cities; a company experiencing rapid growth; and the upstream community of an open source technology company. We identify the outcomes the subjects gained by being Open and how it led to rapid innovation, resilience and sustainable growth.

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