Are you looking to improve your organisational outcomes?

It’s no secret that leaders are seeking to improve upon organisational flexibility, resiliency, and sustainability in the emerging post-pandemic world.

Our media-rich Interchange courses explore how to do this using our humanised and practical approach to open culture. They include: case studies of how open culture has helped traditional, hybrid and decentralised organisations improve outcomes; implementation tools; and diagnostic assessments that will provide you with personalised insights and recommendations for action.

35+ Video

Value-packed, bite sized content to manage with your busy schedule

4 Diagnostic

Get tailored insights into where you perceive your organisation is right now to pinpoint areas of interest for growth

5 Implementation

Implementation resources to strategise on areas of interest that can immediately be put into use


Engage with a community also exploring approaches and solutions, and access additional educational materials

"What Interchange has done is given me a framework and a set of tools to communicate and engage an audience in organisational transformation the open source way."
Jim Craig, Senior Product Manager
Red Hat, Global Government

Improving organisational outcomes in this emerging era requires cultural approaches that enable connection, sharing, and open behaviours.

We‘ve developed a cultural approach for the emerging era that we call open culture. This approach is based on decades of experience working in the globally transformative tech industry creating new open concepts; through our work helping organisations implement open approaches; and learning what conditions helped them to achieve significant, impactful organisational outcomes.

Our approach leverages three key foci - lenses, conditions and horizons - that can used to: gain a rounded perspective of your organisation; catalyze the benefits that can be gained from open approaches and emerging tech; and to help navigate the change inherent in implementing new cultures or technologies.

Hear from the concept creators:
why open matters

Improving Organisational Outcomes

with Open Culture

In this course we will explore:

  • how we bring people along and improve organisational outcomes with an open culture approach
  • common characteristics of organisations that value and use open approaches
  • how open characteristics can be operationalised and implemented 
  • and, how open approaches have benefited organisations, including private companies, cities, global communities, charities and NGOs.

We reference lessons from our own work helping traditional organisations implement open within their existing context, and those we’ve helped bridge towards hybrid or decentralised approaches, as well as our work creating decentralised approaches.

We supplement this with research by the Open Organization community on characteristics of open organisations, and use case studies to contextualize open culture in practice.

Upon completion of this course, you will know:

You will have:

You will better understand:

Learning Options

This course is ideal for directors, c-level and team leaders who are seeking to understand more about cultural approaches to improve organisational outcomes.

Improving Organisational Outcomes

individual self-paced
£ 1500
  • 35+ Micro-lessons
  • 5 Implementation Tools
  • 4 Diagnostic Assessments
  • Application Case Studies
  • Emerging Era Context
  • How We Got Here
  • Community & Peer Engagement
  • Ongoing Resources

Workshop in a Box

group self-paced
Contact for Pricing
  • 35+ Micro-lessons
  • Implementation Resources & Tools
  • Facilitator Worksheets
  • Diagnostic Assessments
  • Application Case Studies
  • Emerging Era Context
  • How We Got Here
  • Community & Peer Engagement
  • Ongoing Resources


tailored to your context
Contact for Pricing
  • Up to 15 participants
  • 6 hours of Concept Collaboration with the Experts
  • Hybrid Content
  • Diagnostic Assessments
  • Solution Outlines & Strategies
  • Implementation Resources
  • Application Case Studies
  • Emerging Era Context
  • How We Got Here
  • Community & Peer Engagement
  • Ongoing Resources

Looking to co-create solutions?

Our Masterclass could be the solution you're looking for

Our masterclass is tailored to your context and using the knowledge in the room to develop solutions you can then implement while working directly with our experts.

This [masterclass] has helped us think differently about our processes.

Director, Ireland Public Sector Masterclass for government / public sector

"When you see them in action -- they are incredibly skilled at what they do -- it feels like magic."

Jim Craig, Red Hat Global Government Suite of learning provision for Red Hat clients

Great format and tools, big thanks!

Deputy Head of Sector DIGIT, European Commission Masterclass for European Commission

They have outside of the box thinking - always pushing the boundaries of the latest thinking and methods in change - specifically embracing open source culture in an organisation.

Bryan Behrenshausen, The Open Organization Open culture

Why Interchange?

The Interchange founders have developed an approach through lessons learned from:

decades of experience working in the tech industry and the practices that industry uses to generate rapid innovation and globally transformative impact

experience developing open concepts that are used by global top 5 companies, higher education, governments, and more to revolutise working, learning, and collaboration

experience helping leaders and organisations to implement open approaches and open cultural practices

More about the concept creators

The concept creators of this approach are Gráinne Hamilton and Jen Kelchner, the founders of Interchange. Together they have created the Interchange Orb, a decentralised, autonomous organisation (DAO) approach that spans culture and DAO characteristics and technology. They partner with leaders and organisations around the world to help them architect concepts, cultivate collaboration and navigate change.

Gráinne Hamilton

Gráinne Hamilton has 20 years of experience working in the field of open, and during that has co-created and pioneered new open approaches, and partnered with governments, cities, higher education, industry, and others to implement open learning, open recognition and open culture.

Cultivating multi-stakeholder collaboration to create the blueprints for the award-winning Cities of Learning UK, she has also co-created the blueprints for Open Badge Pathways and helped oversee and author the Open Badge standard which has been used by global top 5 companies to transform their skills programmes, recruitment and the capability of their people.

Jen Kelchner

Jen Kelchner has 25 years of experience advising teams and senior leadership on performance improvement, architecting future pathways, releasing hidden and trapped value, and developing environments for high-performing teams.

She has created assessments and practices on open behaviours, the psychology of change and contribution value; and, co-created the Open characteristics, Open Organization books and resources as well as assisting in architecting the global open organization community.

Looking for more information?

Whether you’re looking to set up a consultation call or have questions about a specific area of interest, send an email or use the contact form below and Interchange will be in touch.

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